• Position Not just your average Call Centre
  • Division Alpha Recruitment Wellington
  • Job Type Permanent
  • Location Wellington
  • Ref# BJ21005
  • Posted 11 January 2021
  • Close off 29 January 2021

Do you have a passion for solving problems and helping people? Do you have good sound judgement in practical matters, resilience and reliability? If so, this could be an excellent job for you!!

Our client is a call centre just outside Wellington who takes pride in caring for their staff and clients. They have an excellent retention rate and great career development opportunities for their staff. Not only that, they only work Monday to Friday! No weekend work necessary. This is an inclusive and fun office that likes to have fun and to give back to the community.

About the job

Engage yourself in a role that has continual training and growth opportunities. Our client aims to have the best customer service experience for its clients, so there is no average handling time, it’s all about achieving a positive outcome. Making sure the client leaves happy is the most important thing. There is a lot of variety in the types of calls, so expect to learn on your feet!

Main duties include:

  • Taking inbound calls
  • Following up with clients
  • Providing excellent customer service
  • Maintaining accurate log on internal system

About You

  • 18 months + previous Inbound Call Centre experience 
  • Passion for learning
  • An excellent phone manner
  • Excellent communication skills
  • Reliable and caring
  • Experience in the banking sector is a big plus!

If this sounds like the perfect job for you apply with your CV now! For more information please contact Bernice on bernice.jackson@alphajobs.co.nz

Please Note

As this is a permanent job, we are only looking for perm residents and citizens.

This job is on hold until further notice, so will be proceeding slowly.

You must CURRENTLY have the right to work in New Zealand AND be based in Wellington.

BerniceJackson
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