• Position Regional Lead - Patient Services
  • Division Alpha Recruitment
  • Job Type Permanent
  • Location Auckland - South
  • Ref# CE4113600
  • Posted 15 August 2019
  • Close off 6 September 2019
The Client

My client, a very well known name in the world of healthcare, is looking for a Regional Lead within the patient services team to join them on a permanent basis. My client has been providing pathology services to Auckland since 2009, and pride themselves on their high standards including highly qualified staff, and inspired leadership together with advanced information technology. 

The role 

As Regional Lead, you'll be responsible for assisting in the management of the operations performed by the collection center and mobile phlebotomist network. You will be responsible for planning workforce activities, and ensuring that all collections center and staff are operating in accordance with operating standards. This is a field based role and you will be based between Mount Wellington head office, and the north.

You will also:

  • Provide support and direction to the Team Leaders 
  • Support recruitment process alongside HR 
  • Manage the number of allocated staff in collection centers in line with patient numbers 
  • Provide reports relating to center and staff productivity 
  • Direct the team leaders around new center process 
  • Liaise with Staff Resourcing Co-ordinator to ensure payroll accuracy  
  • Follow up on all patient complaints 

Requirements for the role

  • Background of multi-sight management, minimum 2x years management experience 
  • Workforce planning experience 
  • Excellent communication and presentation skills 
  • Strong understanding of Excel 
  • Healthcare background an added advantage 
  • Strong leaderships skills 
  • Sense of humor an absolute must! 

If this opportunity sounds like you, please get in touch to find out more by calling Chloe on 09 524 2336, or by emailing chloe@alphajobas.co.nz 

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