• Position Service Desk Analyst
  • Division Alpha Recruitment
  • Job Type Contract
  • Location Auckland - Central
  • Ref# SSSS29642
  • Posted 11 February 2019
  • Close off 18 February 2019

Our client is seeking a contract Service Desk Analyst to start as soon as possible. The contract is for an year with possibility of extension. You'll be working for a business that is thriving at the moment. You'll be surrounded by professionals at the top of their game providing an unrivaled service to top level clients.

About the role:

As part of the Service Desk team you would be customer focused and responsible for effective logging of queries, coordination and resolutions of incidents and change requests.

You will provide a friendly, helpful and professional exterior to managed services clients as the first point of contact for all IT issues.

You would need to start immediately and the contract rates would be $35 an hour.

About you:

  • You will have significant experience in a level 1 and 2 service desk environment.
  • Administration experience of Exchange and MS Active Directory users, groups and policies 
  • Experience in troubleshooting basic issues with hardware, software, network, etc.
  • You are passionate about providing outstanding customer service and you love to go the extra mile to resolve issues for your customers.
  • Your positivity, high energy, and enthusiasm comes across in all of your interactions with the team and user base
  • You strive to constantly develop your technical skills and enjoy learning new things.
  • You should have excellent communications and customer skills - this is a prerequisite
  •  Ability to communicate ideas in both technical and user-friendly language


  • Sit within a collaborative technical team and learn from the specialists around you.
  • Work with the latest technologies.
  • Career advancement opportunities.

This is a great position for a true professional looking to join a reputable business that recognises high performers.

If you are looking for your next role please apply now or email on shams.shiraz@alphajobs.co.nz



Shams Shiraz
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