A well-established and busy medical practice on Auckland’s North Shore, is seeking an experienced and professional Medical Receptionist to join their friendly and supportive team. This is a part-time permanent position.

As the first point of contact for the practice, you will play a key role in ensuring patients receive a welcoming and positive experience while supporting the smooth day-to-day operations of the clinic.

• Welcoming and assisting patients and visitors
• Managing appointments and patient arrivals using the PMS system
• Answering phone calls and responding to patient enquiries
• Processing repeat prescription requests
• Updating patient records and registrations
• Handling payments, receipting, and daily banking reconciliation
• Managing emails, scanning, filing, and incoming documentation
• Supporting GPs, nurses, and the wider clinical team
• Maintaining patient confidentiality and privacy standards

To be successful in this role, you will have:

• Previous reception or administration experience, ideally within healthcare
• Strong customer service and communication skills
• Excellent organisational and multitasking abilities
• High attention to detail and accuracy
• Confidence using computer systems and learning new software
• A professional, empathetic, and positive approach
• The ability to work well within a team environment
• Experience using Indici PMS or similar medical software

• Supportive and collaborative team environment
• Opportunity to work within a reputable healthcare practice
• Ongoing learning and development opportunities
• A rewarding role where you can make a real difference to patients and the community