We are seeking a professional and customer-focused Telephone Receptionist to join a busy healthcare and community services organisation based in Onehunga, Auckland.

This is an excellent opportunity for someone who enjoys working with people, has strong communication skills, and is confident managing a high volume of incoming calls in a fast-paced environment.

About the Role

As the first point of contact, you will provide professional telephone support to clients, patients, and community members, while assisting the wider administration team with day-to-day coordination tasks.

This role is initially offered as a 3-month ongoing assignment, with the potential for extension in 6-month increments, depending on operational requirements and performance.

Key Responsibilities

• Answer incoming calls in a professional and timely manner
• Book and confirm appointments
• Transfer calls and take accurate messages
• Respond to general enquiries with care and accuracy
• Maintain accurate data entry and records
• Provide general administrative support to the wider team

About You

• Previous experience in reception, administration, contact centre, or customer service roles
• Strong verbal communication and interpersonal skills
• Good computer literacy and ability to learn new systems quickly
• Strong organisational skills and attention to detail
• A calm, respectful, and professional approach when interacting with others
• Ability to work independently and as part of a team
• Applicants must have the legal right to work in New Zealand.

What’s on Offer

• Supportive and inclusive team environment
• Ongoing assignment with potential longer-term opportunities
• Valuable experience within the healthcare/community sector

Apply now to be considered for this opportunity.