Alpha Recruitment is New Zealand owned and operated and has been established for almost 35 years. We now have 10 Recruitment Brands under the Alpha Group umbrella across Auckland, Hamilton, Wellington & Christchurch.  Despite our growth Alpha still maintains a family business feel and the team is tight knit.

This role is with our Staffwise Personnel brand which is based in Onehunga.  You will be working closely with our recruitment & HR personnel, Account Managers, external entities and internal staff to support the needs of mainly our migrant workers, from recruitment and onboarding through to development and career progression, and everything in between.

 

Your Key Tasks & Responsibilities will include:

Coordination of programmes and services to support our migrant work force upon arrival in NZ, and other locally recruited staff.

Ensure employee obligations concerning Pastoral Care requirements are met, with respect to accreditation obligations and other legal obligations as they apply to migrants.

Assistance with the on-boarding programme which may include but not limited to, setting up of bank accounts, IRD and sim cards, transport options etc.

Sourcing temporary and permanent accommodation options throughout New Zealand

Provide relative information & contacts for local communities etc for new arrivals to link in with.

Ensuring Staffwise Personnel is complying with immigration requirements for settling new migrants into New Zealand.

Ensure compliance of all documentation relating to employment, pastoral care and on boarding.

Assist with coordination of tools / PPE ordering

Loans – Assist Finance dept in getting final loan accounts completed and signed off for each migrant entering New Zealand

Receive and manage concerns, issues, and complaints in accordance with company policy.

For staff who are in-between assignments, maintain regular contact and advise available support.

Advise staff on social services including ACC, WINZ, covid testing & medical care.

Link with third parties that can assist with the social wellbeing of our staff members (i.e. budget services, accommodation services, Citizens Advice, personal loans, landlords, banks, EAP, etc.)

Relocation Assistance for staff whose assignments change.

Contact staff to discuss assignment details, PPE, accommodation/travel options, financial support, and respond to concerns.

Provide appropriate advice in accordance with legal requirements and company policy.

Establish and maintain development plans for employees, assisting with residency pathways to support employee retention.

Support Account Managers to work with and liaise with Staffwise employees.

Supporting Staffwise employees with social and financial wellbeing i.e. budget advice, loans, bank services, landlords, rentals, and general employee assistance.

Develop and maintain a database of detailed information that assists with keeping engaged with employees (i.e. staff birthdays, children, families back home, social interests and personal development desires).

Ensuring completion of exiting interviews to enable Staffwise to ensure best employer practice is maintained / developed.

Consistently strives to meet all Compliance including Employment Laws, Health and Safety, Company Policies and Procedures & Individual Performance Standards.

 

Skills and Attributes

Outstanding team player.  Seeks to assist the team whenever possible.

Positive attitude and tolerant of others’ differences and views.

Takes pride in their work and that of the team; seeks to keep work area safe for themselves and their team.

Superior verbal and written communication and interpersonal skills

Remains calm in stressful or hostile situations.

Experience with effectively managing the wellbeing of a diverse workforce

Self-motivated to work effectively, keen to learn from mistakes and take on new ways of doing things. 

Seeks to always improve skills & thinks of new & better ways to complete work.

Experience with effectively managing the wellbeing of a diverse workforce

Exceptional time keeping and record keeping

Fluency in Tagalog

 

Experience using Microsoft Office, ATS, CRM and HRIS’s.

Strong understanding of wellbeing

Understanding of NZ Employment legislation

Demonstrated good cultural awareness

Knowledge of immigration laws and regulations affecting migrants, and the recruitment process.

 

If you are looking for your next challenge, this could be the ideal opportunity for you to join a supportive environment with a friendly and inclusive culture. If you feel you have the attributes listed above and this sounds like it could be a fit for you, we would love to talk to you.

Apply today!