Role Title: Training and Recruitment Administrator
Company: Project Plus
Location: 1/155 The Terrace, Te Aro, Wellington
Reports to: Managing Consultant
Role Overview
The Training and Recruitment Administrator plays a pivotal support role across recruitment and training functions. This position involves developing and managing candidate pipelines, administering recruitment processes, and providing comprehensive administrative support for training delivery and coordination. The ideal candidate will be highly organised, proactive, and capable of liaising effectively with candidates, clients, trainers, and internal teams to ensure smooth operational delivery and excellent customer experience.
Key Responsibilities
Recruitment Support
- Develop and maintain a candidate pool for anticipated roles including Business Analysts, Project Managers and Coordinators, Web and Customer Service Application Consultants, Testers, Infrastructure, Security professionals, and other roles as required.
- Screen candidates through phone or email communication, recording screening outcomes accurately within Alpha’s recruitment system (Omega).
- Conduct initial interviews and provide counselling to applicants to assess fit and suitability.
- Administer recruitment assessments including tests, personality profiles, and software user evaluations.
- Track candidate progress, assist in candidate care, and ensure regular communication to maintain engagement.
- Conduct designated verbal reference checks in collaboration with recruitment consultants and support staff.
- Design and write compelling recruitment advertisements for various media channels, monitor responses, and manage applicant data.
- Utilise business and social networks such as LinkedIn, Facebook, and Twitter for candidate sourcing and market research.
- Assist recruitment consultants with account management, client relationship building, and ongoing support.
- Support marketing efforts, client presentations, and the development of new business relationships.
- Maintain up-to-date knowledge of industry trends, market intelligence, and competitor activities.
- Actively participate in weekly team meetings, contributing to continuous improvement.
- Perform additional administrative tasks as required to support the recruitment function.
Training Administration and Coordination
- Manage logistics for training programmes, including course bookings, room setup and breakdown, catering, and trainer coordination.
- Prepare, print, collate, and assemble training materials such as workbooks, exams, handouts, and other course resources to ensure smooth delivery.
- Assist in the development, review, and editing of training course materials and exams to ensure quality delivery.
- Act as a primary contact for client enquiries about course content, availability, and suitability.
- Provide administrative support including managing training supplies, updating course details on websites, and supporting online learning platforms.
- Liaise with accreditation bodies to ensure compliance and maintain certification standards.
- Maintain health and safety standards during all training activities and events.
Client and Trainer Liaison
- Foster positive relationships with clients and trainers to support ongoing engagement and satisfaction.
- Provide advice to clients on course selection and customised training solutions under guidance.
- Assist with travel and accommodation arrangements for trainers where required.
Financial and Office Management
- Support invoicing, reporting, and database maintenance related to clients and suppliers.
- Manage the Project Plus booking system (Arlo), including follow-up on overdue invoices and purchase orders.
- Assist with the preparation of training proposals and general office administration tasks.
- Contribute to business development and marketing initiatives, including support for certification body audits.
- Assist in maintaining a well-organised, safe, and positive office environment that complies with Health & Safety standards.
Continuous Improvement
- Identify opportunities for improvement in training delivery and administrative support, working with the Training Coordinator or Manager.
- Participate in business planning, budgeting, and strategic discussions regarding the future of Project Plus training services.
