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- Position Delivery Manager
- Division Project Plus
- Job Type Contract
- Location Auckland - Central
- Ref# CK48987
- Posted 28 July 2026
Delivery Lead – End User Focus (6-Month Contract)
Project Plus is seeking an experienced Delivery Lead to lead the end-user delivery stream of a large-scale technology transformation programme. This is a hands-on delivery leadership role focused on ensuring operational readiness, business continuity, and successful technology transition for a large end-user environment.
Key Responsibilities
- Lead the end-user technology delivery workstream across a complex transformation programme.
- Establish and maintain clear scope boundaries to ensure critical delivery milestones are achieved on time.
- Drive operational readiness, business continuity, and successful go-live outcomes.
- Lead post-implementation improvements and continuous optimisation activities.
- Deliver ServiceNow initiatives, including automation and workflow improvements.
- Implement and operationalise IT Service Management (ITSM) processes.
- Coordinate End User Computing (EUC) readiness, including laptops, mobile devices, meeting room technology and associated end-user services.
- Work closely with technical teams, vendors and business stakeholders to ensure successful delivery.
Skills & Experience
To be successful in this role you will demonstrate:
- Proven experience leading complex technology delivery programmes.
- Strong ServiceNow delivery experience (essential).
- Hands-on experience delivering and operationalising IT Service Management (ITSM).
- Experience managing End User Computing (EUC) deployments and readiness.
- Experience delivering Microsoft 365 and broader Microsoft ecosystem projects is highly desirable.
- Strong stakeholder management, planning and delivery leadership skills.
- Ability to manage tight delivery deadlines while maintaining clear scope and governance.
Working Arrangement
- 6-month contract.
- Hybrid working model with three days on-site in Auckland and two days working remotely.
If you have a strong background delivering ServiceNow, ITSM and end-user technology programmes within complex enterprise environments, we'd love to hear from you.
