We are seeking an experienced Team Administrator to join a busy and friendly specialist medical clinic based in Greenlane. This is a fantastic opportunity for someone with previous hospital or medical practice administration experience who enjoys working in a fast-paced healthcare environment while providing exceptional support to both patients and clinicians.

This is a full-time temporary assignment covering planned leave, working Monday to Friday.

About the Role

As a key member of the administration team, you'll provide comprehensive support to a busy clinical service, ensuring the smooth coordination of patient appointments and day-to-day administrative functions.

Your responsibilities will include:

• Coordinating and arranging outpatient clinics and patient appointments
• Preparing and sending patient correspondence and appointment letters
• Updating and maintaining clinic lists
• Managing shared email inboxes and responding to enquiries
• Welcoming and assisting patients attending the clinic
• Answering and directing telephone enquiries professionally
• Maintaining accurate patient records and well-organised filing systems
• Responding to patient enquiries with empathy and efficiency
• Providing administrative support to a team of 3–4 staff members
• General administration and document preparation using Microsoft Word

About You

To be successful in this role, you will bring:

• Previous administration experience within a hospital, specialist clinic or medical practice
• Excellent customer service and communication skills
• Confidence working in a busy, patient-focused environment
• Strong organisational skills with exceptional attention to detail
• The ability to manage competing priorities and meet deadlines
• Sound knowledge of Microsoft Office, particularly Microsoft Word
• Confidence learning new computer systems quickly
• Familiarity with medical terminology is highly desirable
• Previous experience within Auckland District Health Board services is advantageous
• Experience using TrackCare is preferred, although training can be provided for someone who is quick to learn new systems

What's on Offer

• Full-time hours, Monday to Friday
• Convenient Greenlane location
• Supportive and welcoming team
• Opportunity to gain valuable experience within a busy healthcare environment
• Immediate opportunity for an experienced medical administrator

If you're an organised and proactive administrator with healthcare experience and are available for this temporary assignment from 26 August to 14 October, we'd love to hear from you. Apply today!